BT Smart Hub

BT Smart Hub


BT Smart Hub

BT Smart Hub
7 Wi-Fi antennaes delivering faster speeds in harder to reach rooms!

Product overview

More than 50 in stock
Add to wishlist


Standard 1-3 working days
Express Delivered on Monday

Express Delivery

  • 00 h
  • 00 m
  • 00 s

BT's brand new Smart Hub offers customers the UK's most powerful Wi-Fi signal compared to routers from other major broadband providers. With the very latest advances in Wi-Fi technology, the new BT Smart Hub has a combination of unique features that will allow consumers to enjoy Wi-Fi in more places with fewer dropped connections and faster speeds in harder to reach rooms.

Smart Hub Features

1. More powerful Wi-Fi: The BT Smart Hub is designed with an incredible 7 Wi-Fi antennae, which is more than any other major broadband provider's router, giving an unbeatable wireless range and a more powerful signal around your home.

2. Superfast Wi-Fi: The BT Smart Hub uses the very latest 11ac and MiMo Wi-Fi technology to give superfast wireless speeds for all your devices at the same time.

3. Filter out interference: The BT Smart Hub has built in advanced filters which automatically block interference, preventing your signal from dropping out.

4. Unique smart scan technology: The BT Smart Hub checks to see how well your hub and network connection is performing, to give you the best Wi-Fi experience at all times

The BT Smart Hub is also designed to fit through most letterboxes so customers don't need to worry about being home when it's delivered, and comes with a handy wi-fi card and sticker so customers can easily find their wi-fi password. Customers can also control the lights on the hub, choosing to either dim them or switch them off.

All BT Broadband customers get unlimited access to more than five million BT Wi-fi hotspots across the UK, helping them stay connected when they are out and about. Plus, customers signing up to the new deals will also get peace of mind that everything that's important is kept safe and secure online with BT Protect, BT Parental Controls and BT Cloud. BT is the only UK broadband provider to offer at least 100GB storage with all its new unlimited broadband packages.



Manufacturer Warranty
1 Year Warranty


The following resources are available for the BT Smart Hub

Customer reviews

Write review The opinions expressed in this reviews section are those of our customers and not of BT Shop. Nothing contained herein amends BT Shop’s terms and conditions.
5* Superb product
Reviewed by Greg on 08/07/2016
Have been running this for a couple of days now and the improvement over the Hub 5 is really noticeable. Great connection on all devices, my Sonos system is working without any issues and I have removed my wifi extender as we now have great coverage throughout the house. really pleased
5* Massive Boost, Great product!
Reviewed by Dunc on 07/07/2016
This arrived yesterday and the wireless improvement over the Hub 5 is MASSIVE! The range is twice what the 5 was giving (now 3 years old in our house) - goes through 2 more walls on the same floor, and still keeps at least 2 bars. At the top of the house where we used to get 2 bars we are now still getting a full signal through the two floors! Takes up only slightly more room than the Hub5 and it looks good so no issues there! Nice work BT!
2* Poor Smart hub 6
Reviewed by Steve C on 29/12/2016
This supposed fancy new BT hub works fine in very close areas but believe me I have changed channels and tried this hub in various locations in a small brand new house.
The wireless signal hardly goes out of the room its in. I have had to use a BT extender which means a different login and password so everything in the house in on two different networks. All because this new smart hub has very poor range. Suggest you buy a Belkin or something more powerful.
Reviewed by Mr Benno on 08/01/2017
Please look elsewhere or stick with your Home Hub 5. You need to check the forums on the subject of the 'solid green light' - this will tell you all you need to know and will, hopefully discourage you from purchasing this poor router. I purchased this at a discounted rate but am now on my third Smart Hub in the space of 2 months. It works fine for a while but then will basically 'brick'.
There is a definite firmware issue and BT need to deal with this. When it works, it provides a solid signal and range and is easy to set-up. However, unless you want to spend your time talking to Tech Support (who are helpful) and wait days at a time for another to arrive (no internet), then go ahead. There are plenty of other good routers out there for less money that are much more reliable. The other option is just to stick with your Home Hub 5 - you have been warned.
1* rubbish, homehub 4 better
Reviewed by david on 15/12/2016
so far, BT have sent me 3 units, none of which work well and constantly drop out. plugged back in my old homehub 4 and no problems........very poor show BT, very poor product. no longer willing for a replacement refund requested..........lets see........
1* BT Smart Hub
Reviewed by Mike on 06/12/2016
This hub is absolute rubbish. I had a Hub 5 which works perfectly, never drops a signal, works 24/7. I was convinced by the man hanging from the helicopter how good the range of the Smart Hub was so I bought one.....what a mistake! It keeps dropping of the internet connection sometimes 3 times an hour and won't recognise signal boosters I had plugged into the mains of my house. I phoned BT and they sent me a replacement and the 2nd one was just the same as the 1st one. I gave up with the Smart Hub and plugged in my 'old' Hub 5 and it works perfectly as it always did....don't waste you money on this Smart Hub.
1* What a disappointment
Reviewed by Nick on 23/08/2016
I really was expecting something special based on the hyp it was being given. The unit would not recognise either of my dual channel USB adapters. It would not give me a line profile of more than 43Mbps on the upto 52Mbps service. I gave it three weeks of stabalisation time and no improvement, so I have returned it as not being fit for purpose. Good old Hub-5 you have never let me down. Sorry BT with Hub-6 you have a wrong-un.

Buy used stock

What is used stock?

Used stock is a great opportunity to bag yourself a bargain. There are many reasons why a product may be classed as used stock ranging from missing manuals or software to simply having been opened or having damaged packaging. Some items may have been repaired under warranty. Rest assured though that all used stock comes with a 6 month warranty and is in good working order. You can find out the exact details about each product using the key below.

BT Smart Hub
Item condition Damaged stock - Item is new but has packaging damage
Ref: C6NX 035362
  • Accessories
  • Packaging
  • Functional
  • Software
  • Manuals
BT Smart Hub
Item condition Customer return - item has been opened but is in excellent condition
Ref: C6NX 035253
  • Accessories
  • Packaging
  • Functional
  • Software
  • Manuals
BT Smart Hub
Item condition Customer return - item has been opened but is in excellent condition
Ref: C6NX 035283
  • Accessories
  • Packaging
  • Functional
  • Software
  • Manuals

What does this mean?

  • This part of the stock item is present and in good condition
  • This part of the stock item is not present or functional
  • This part of the stock item is damaged in some way. This damage may not render this part of the stock unusable.
  • This part of the stock item is not applicable e.g. it might not include accessories or software as standard
  • This item has not been tested.

Find similar

Not quite found what you are looking for? You can find products which may be more suitable by simply checking the features that interest you and clicking the find button.
Scroll to top