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HPE Foundation Care 24x7 Extended Service Agreement 3 Years On-Site

HPE Foundation Care 24x7 Extended...

£4,824.82

HPE Foundation Care 24x7 Extended Service Agreement 3 Years On-Site

HPE Foundation Care 24x7 Extended Service Agreement 3 Years On-Site

Product overview

More than 50 in stock
£4,824.82
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Delivery

Standard 1-3 working days

HPE Foundation Care Service is composed of comprehensive hardware and software services aimed to help increase the availability of your IT infrastructure. Hewlett Packard Enterprise technical resources work with your IT team to help you resolve hardware and software problems with HPE and selected third-party products. For hardware products covered by HPE Foundation Care, the service includes remote diagnosis and support, as well as onsite hardware repair if it is required to resolve an issue. For eligible HPE hardware products, this service may also include Basic Software Support and Collaborative Call Management for selected non-HPE software. Contact HPE for more information and determination regarding which eligible software products may be included as part of your hardware product coverage. For software products covered by HPE Foundation Care, HPE provides remote technical support and access to software updates and patches. HPE releases updates to software and reference manuals as soon as they are made available for selected HPE-supported software products for each system, processor, processor core, and end user, as allowed by HPE or the original manufacturer software license. Updates for selected HPE-supported third-party software products are included as they are made available from the original software manufacturer. In addition, HPE Foundation Care provides electronic access to related product and support information, enabling any member of your IT staff to locate this commercially available essential information. For third-party products, access is subject to availability of information from the original manufacturer.

Specifications

Summary

Product Description
HPE Foundation Care 24x7 Service - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week
Designed For
P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A

Detail

General

Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours
Service Availability
24 hours a day / 7 days a week

Details

Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 hours - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 3 years - response time: 2 hours - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 3 years , Product info support - web knowledge base access - 3 years , New releases update - 3 years

Compatibility Information

Designed For
P/N: Q0F05A, Q0F06A, Q0F07A, Q0F08A

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