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Fujitsu Assurance Program Platinum Extended Service Agreement 5 Years for iX500

Fujitsu Assurance Program Platinum...

£66.76

Fujitsu Assurance Program Platinum Extended Service Agreement 5 Years for iX500

Fujitsu Assurance Program Platinum Extended Service Agreement 5 Years for iX500

Product overview

Ordered upon request
£66.76
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Delivery

Standard Due date unavailable

Platinum Service 5 year upgrade to standard warranty - Advance Exchange plus within 1-2 days with telephone, online and remote desktop support. Original product returned after repair. Parts, labor and shipping included. For customers who asset tag their devices and require their original tagged scanner returned after repair, Fujitsu offer Advance Exchange PLUS (Double Exchange). This works exactly the same as Advance Exchange, with the addition of returning your repaired scanner and collecting the temporary scanner.

Advance Exchange PLUS includes: Delivery of a replacement scanner (temporary loan device); Collection of the faulty scanner (returned to the repair center); Delivery of the repaired scanner; Collection of the temporary loan device; Two way shipping costs (twice); Spare Parts and Labor to repair the faulty scanner.

Specifications

Summary

Product Description
Fujitsu Assurance Program Platinum - extended service agreement - 5 years - shipment
Type
Extended service agreement
Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
5 years
Response Time
1-2 days
Service Availability
8 hours a day / 5 days a week
Designed For
ScanSnap iX500, iX500 Deluxe, iX500 Deluxe Bundle

Detail

General

Service Included
Advance hardware replacement
Location
Shipment
Full Contract Period
5 years
Response Time
1-2 days
Service Availability
8 hours a day / 5 days a week

Details

Service & Support
Extended service agreement - advance hardware replacement - 5 years - shipment - response time: 1-2 days - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday , Extended service agreement - parts and labour - 5 years - response time: 1-2 days - availability: 8 hours a day (9:00 AM - 5:00 PM) / Monday-Friday , Technical support - phone consulting - 5 years , Product info support - web support - 5 years , Technical support - remote administration - 5 years , Accidental damage coverage - 5 years

Compatibility Information

Designed For
Fujitsu ScanSnap iX500, iX500 Deluxe, iX500 Deluxe Bundle

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