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Dell ProSupport with Mission Critical Upgrade from 3 Years ProSupport Next Business Day On-Site

Dell ProSupport with Mission...

£1,408.54

Dell ProSupport with Mission Critical Upgrade from 3 Years ProSupport Next Business Day On-Site

Dell ProSupport with Mission Critical Upgrade from 3 Years ProSupport Next Business Day On-Site

Product overview

Ordered upon request
£1,408.54
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Delivery

Standard Due date unavailable

Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained experts based in North America, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.

Specifications

Summary

Product Description
Dell ProSupport with Mission Critical upgrade from 3 Years ProSupport Next Business Day Onsite - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours ( for critical issues )
Service Availability
24 hours a day / 7 days a week
Designed For
PowerEdge R820

Detail

General

Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours ( for critical issues )
Service Availability
24 hours a day / 7 days a week

Details

Service & Support Details
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For
Dell PowerEdge R820

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