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Dell 3Yr ProSupport for End Users and 4hr Mission Critical

Dell 3Yr ProSupport for End Users...

£318.85

Dell 3Yr ProSupport for End Users and 4hr Mission Critical

Dell 3Yr ProSupport for End Users and 4hr Mission Critical

Product overview

Ordered upon request
£318.85
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Delivery

Standard Due date unavailable

Every minute of unplanned downtime is lost productivity and quite often, lost revenue. Reducing recovery time from days to hours is a must. It's for these scenarios that Dell offers the Mission Critical option with Dell ProSupport for End Users. Mission Critical is Dell's most rapid resolution option. Rely on Dell's proven and reliable Critical Situation Process to get you back up and running fast.

Specifications

Summary

Product Description
Dell ProSupport for End Users with Mission Critical - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours ( for critical issues )
Service Availability
24 hours a day / 7 days a week

Detail

General

Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
4 hours ( for critical issues )
Service Availability
24 hours a day / 7 days a week

Details

Service & Support Details
Extended service agreement - parts and labour - 3 years - on-site - response time: 4 h - availability: 24 hours a day / Monday-Sunday - severity level 1 , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday
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