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Dell 1 Year Basic NBD to 5 Years Basic NBD Extended Service Agreement On-Site

Dell 1 Year Basic NBD to 5 Years...

£132.24

Dell 1 Year Basic NBD to 5 Years Basic NBD Extended Service Agreement On-Site

Dell 1 Year Basic NBD to 5 Years Basic NBD Extended Service Agreement On-Site

Product overview

More than 50 in stock
£132.24
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Delivery

Standard 1-3 working days

Next Business Day (NBD) is hardware support. Should the system develop a fault, Dell's NBD Service can place a service technician at the customer's location after completion of the support procedures (including a problem diagnosis service via website or phone) and, for the duration of the service period, provide a parts and labor service.

For Customers with Next Business Day Onsite Service, during the telephone based troubleshooting, the Dell technician will determine if an on-site service technician should be dispatched to support a Qualified Incident. For Next Business Day Onsite Service, a technician will typically arrive on-site the next business day.

For Latitude 3150, 3340, 3440, 3450, 3540, 3550, 3560, 3570

Specifications

Summary

Product Description
Dell 1Y Basic NBD > 5Y Basic NBD - Upgrade from [1 year Basic Warranty - Next Business Day] to [5 years Basic Warranty - Next Business Day] - extended service agreement - 5 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week
Designed For
Latitude 3150, 3340, 3440, 3450, 3540, 3550, 3560, 3570

Detail

General

Service Included
Parts and labour
Location
On-site
Full Contract Period
5 years
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week

Details

Service & Support
Extended service agreement - parts and labour - 5 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday , Technical support - phone consulting - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - web support - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - web knowledge base access - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 5 years - availability: 24 hours a day / Monday-Sunday , Technical support - e-mail consulting - 5 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For
Dell Latitude 3150, 3340, 3440, 3450, 3540, 3550, 3560, 3570

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