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Dell 1 Year Basic NBD to 3 Years ProSupport NBD Extended Service Agreement 3 Years On-Site

Dell 1 Year Basic NBD to 3 Years...

£304.00

Dell 1 Year Basic NBD to 3 Years ProSupport NBD Extended Service Agreement 3 Years On-Site

Dell 1 Year Basic NBD to 3 Years ProSupport NBD Extended Service Agreement 3 Years On-Site

Product overview

More than 50 in stock
£304.00
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Delivery

Standard 1-3 working days

Dell ProSupport offers premium hardware and software support available around the clock, 24x7x365. ProSupport provides for a single point of accountability with highly trained in region experts, Next Business Day onsite service with parts and labor response, Dell ownership of collaboration with vendors for technical issues related to third-party hardware and software, escalation management with customer-set severity level options, consolidation of support for select vendors, and options for varied software, protection and advisory services.

Dell ProSupport with Next Business day delivers proactive IT support that is fast, easy and designed to provide fast proactive IT support for businesses of all sizes.

Specifications

Summary

Product Description
Dell 1Y Basic NBD > 3Y ProSupport NBD - Upgrade from [1 year Basic Warranty - Next Business Day] to [3 years ProSupport Next Business Day] - extended service agreement - 3 years - on-site
Type
Extended service agreement
Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week (24x7 phone access to expert technicians)
Designed For
XPS 12, 12 (9Q33), 13, 13 (9343), 13 (9350), 13 Ultrabook, 14, 15 (9530)

Detail

General

Service Included
Parts and labour
Location
On-site
Full Contract Period
3 years
Response Time
Next business day
Service Availability
10 hours a day / 5 days a week (24x7 phone access to expert technicians)

Details

Service & Support
Extended service agreement - parts and labour - 3 years - on-site - response time: NBD - availability: 10 hours a day / Monday-Friday , Technical support - phone consulting - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - e-mail consulting - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - web support - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - web knowledge base access - 3 years - availability: 24 hours a day / Monday-Sunday , Technical support - remote diagnosis - 3 years - availability: 24 hours a day / Monday-Sunday

Compatibility Information

Designed For
Dell XPS 12, 12 (9Q33), 13, 13 (9343), 13 (9350), 13 Ultrabook, 14, 15 (9530)

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