BT Halo Twin

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Product overview

  • Twin


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The BT Halo brings style and performance to your home phone. Using the latest Bluetooth technology, the BT Halo allows you to receive mobile calls from your home phone. Premium materials and an elegant design created in collaboration with an award winning UK design agency mean this phone wouldn't look out of place in an art gallery.

Built into the phone is our nuisance call blocking technology*, which allows you to take control of all your incoming calls. Plus, with mobile syncing capabilities you can sync and store up to 2000 of your contacts onto your home phone.

Make and receive mobile and landline calls from your BT Halo

The inclusion of Bluetooth technology means that you can avoid mobile signal dropouts as you walk around the house, all from the comfort of your BT Halo.

The BT Halo's Bluetooth functionality means you can connect your mobile to your Halo base unit from up to 10m away. So long as your mobile is in a spot with good mobile coverage you can then wander freely around your home using your Halo handset to make and receive mobile calls, even in areas where you don't have mobile coverage.

Call Blocking Technology* allows you to block up to 100% of nuisance calls.

With the amazing multi-award winning trueCall technology built-in, the BT Halo can intercept callers not on your contact list to put you in control of who you speak to. You can block international and up to 1,000 numbers.

The premium call blocking feature screens incoming calls so you'll never have to speak to another cold caller again.

  • Numbers on your contact list get straight through
  • Numbers you've previously blocked will never get through
  • For anyone else, they'll have to say their name before getting to speak to you, you can then decide to accept or decline their call.

Call blocking can be done in a number of ways

  • Block by number or by call type: BT Halo blocks calls you want to block. For example, mobile, international, withheld, unavailable or payphone numbers can all be blocked.
  • Block by call type: Plus you can even block numbers by location (i.e. Use the area code or a suffix).
  • Do not disturb: For those times when you just want some peace and quiet, switch on Do Not Disturb so that your phone won't ring or light up.
  • Sync and store your mobile contacts on your BT Halo

With the ability to sync up to 2,000 of your mobile contacts, you'll always have your contacts on hand.

The BT Halo will also allow you to sync up to 2 smart phones so you can sync between the 2.

Other features

  • 1.8" Colour Screen
  • Hands free speaker
  • Record up to 60 minutes of messages
  • 3000 Name & Number directory
  • Outgoing call controls (PIN protect calls to premium / mobile numbers)
  • Backlit keypad for easy dialling even in poor light
  • Long range reception up to 300m outdoors, 50m indoors
  • Do not disturb mode
  • Up to 21 hours of talking and 240 hours on standby
  • Easy access to BT calling features (3 way calling, call divert)
  • See and hear if you have a second call waiting

*You must subscribe to a Caller Display service from your network provider for the block nuisance calls feature to work. Charges may apply.


The following resources are available for the BT Halo Twin

Customer reviews

Write review The opinions expressed in this reviews section are those of our customers and not of BT Shop. Nothing contained herein amends BT Shop’s terms and conditions.
5* pop_crackle_wheeze - until the service menu sound fix
Reviewed by Ben on 27/04/2017
After putting up with and trying every hack available to cure the distorted awful sound issue (without success). Found the BT help-desk has a fix in the service menu of the handsets, that they will gladly walk you through using a mobile while you input the digits on the phones. Reboot & all is good.
Kill those pesky (even mobile bandits with the Bluetooth function) harassers.
The price of peace is worth it.
Only problem, I forgot the sequence of buttons to press for the service menu so you'll have to ring BT to get it. As mentioned by the other reviews here.
Value 1 because I bought them when they were very expensive and had to wait months for the fix and went through too much troubleshooting of hardware until finding the solution.
5* Should and will 5* if simple fix works
Reviewed by Anonymous on 04/04/2017
Like previous reviewers we’ve had problems with transmission. I preserved till almost returning, but I phoned the product helpline and on a returned call was talked through a simple set of procedures to cure this problem by a very helpful and patient lady called Sarah. This is a great phone with lots of useful features. I have owned this phone for nearly four months and have not had to answer one nuisance call. You can set this to block all international calls and then let any wanted ones back in on an individual basis. It’s useful to take the update call on non Halo extension or mobile.
4* HALO unusable Update
Reviewed by Anonymous on 05/03/2017
Update to my recent review , finally got through to helpline whom acknowledged there has been a problem with the HALO. Very helpful girl went through the process of reprogramming the phones , early days but all seems to be working ok at the moment
Reviewed by Julia Daws on 15/03/2017
Got an email stating these phones on offer so logged into the shop and swallowed the blurb hook line and sinker. We wanted to upgrade our house phones and needed a quad pack so BT recommended the twin and two singles. We parted with over £270 and hoped , like our last set , for a few years usage. What we were not told was that the singles aren't extensions and are unusable with the twin phones ! The twin unit was faulty , we opened the box and saw immediately it was a return because the wires were fastened with domestic sandwich fasteners ! Obviously someone else had not liked this phone either ! We connected it to find we could not hear any of our callers , words breaking up and call guardian had my spouse searching for Valium. These are dreadful phones on every level. Design wise they do not stand well and the handset housing is not sturdy. All in al, a dreadful purchase. So.....we started the returns process and a week later we have only succeeded in returning the two singles .
1* HALO unusable
Reviewed by Anonymous on 02/03/2017
Do not buy before checking the reviews , I wish I had . The sound is so bad when talking to someone its missing every other word , I thought it was a bad line but reading the reviews it seems to be a common problem with the Halo also one of my phones has now stopped ringing which also seems to be a common fault.
The call blocking works great, but the phone is no use if you constantly have to ask the caller to repeat themselves .
Their help line is not a lot of help having spent about an hour on numerous calls over the last week
and getting no answer !
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