BT.com
Wishlist

Why do you ask for a landline telephone number when I create my account at BT Shop?

Read on if you'd like to know...

  • Why we request a landline telephone number to be supplied when you create your account.

In Brief...

  • When you create your account on our website, we request a landline telephone number is supplied in all cases.
  • We do this mainly for security reasons.
  • In the event that we encounter issues regarding payment details or delivery addresses, we will contact you on this number to qualify the situation.

Further information...
We're sorry if you are unable to provide a landline telephone number, but unfortunately, it is required by BT Shop in order to accept your order and as such, we are unable to create an account without it.

Back


Scroll to top