At some point in your life you’ll have received a ‘nuisance call’, whether it be someone asking you to partake in a survey, someone claiming you’ve won a large sum of money, someone selling you a product or even dead silence.
There are a reported 8 billion spam phone calls made every year with the Information Commissioners Office receiving around 175,000 complaints in 2014. The calls are extremely frustrating, especially when you hear stories of elderly relatives signing up for things over the phone.
First of all, we’d advise all customers who are receiving nuisance calls to register their number with the Telephone Preference Service. This the central opt out register where you can enter your details and choose not to receive unsolicited sales and marketing calls. Theoretically, all companies should not contact ANY numbers on this list without your consent to do so.
Unfortunately, some of the unethical companies will continue to call you despite you opting out of the TPS. This leads us to the only other option, BTs range of Advanced Call Blockers:
The latest phone from BT will block up to 100% of nuisance calls. The phone features a technology called Call Guardian powered by trueCall, which works by screening all calls before your phone even rings.
You have the power to block all incoming calls and only allow phone numbers in your address book. If this seems a bit extreme you can decide for yourself whose calls come through by choosing one of the following settings within your BT Halo:
- Announce – All calls not in your ‘Contacts’, ‘Allow’ or VIP list must say their name. Those on your ‘Blocked’ list hear, “Calls to this number are being screened by BT Call Guardian, the person you are calling is not accepting your call. Please hang up”.
- International – All calls from International numbers must announce their name. All other calls, except those on your blocked list hear the message above and all other calls come straight through.
- Ans Phone – All calls not in your ‘Contacts’, ‘Allowed’ or ‘VIP’ list are sent straight to the Answer Phone including those in your Blocked list.
- Custom – You choose how you’d like to handle all of your calls.
In Announce mode (default setting), the BT Halo will filter all first time calls from numbers that are not yet saved in your ‘Contacts’, or already on tour allowed list. By doing this, you gradually build up these lists and your phone will know how to deal with the call the next time it comes in.
These different settings give you the ability to block up to 100% of nuisance calls.
The Block Button
The block button is the most powerful button on the phone and will become your best friend.
When you have an incoming call, the handset will show ‘Announced call’. When you pick up the handset you’ll hear the caller announcement so you can decide whether to take the call. If you don’t want to take the call, simply press the ‘Block’ button. The caller will then be advised that their call is not accepted and the call will be disconnected.
The number will then be blocked and added to the blocked calls list. If that number calls again they will hear, “Calls to this number are being screened by BT Call Guardian, the person you are calling not accepting your call. Please hand up.”
You can also do this if you’re already in a call or answered it by accident. Pushing the ‘Block’ button will add the number to your blocked numbers list and they won’t be able to contact you again.
If you already have a list of blocked numbers you can easily add them manually to your new BT Halo, the same way you would add a list of contacts.
Other BT Phones With Call Guardian
The BT8600 comes with BT’s unique Virtual Assistant, which means you’ll never have to speak to another cold caller again:
- Virtual Assistant screens incoming calls.
- Numbers on your contact list get straight through.
- Numbers you have blocked are rejected.
- For all other calls, the Virtual Assistant asks the caller to say their name and then asks the user whether they want to accept or block the call without speaking to the caller.
- Incorporates award winning trueCall call blocking technology.
Take a closer look at the BT8600 range here.
The UK’s number one phone brand* brings you the new BT4600, a cordless big button phone with integrated answer machine and call control functionality that blocks nuisance or unwanted calls. Its call management feature puts you back in control, by enabling you to choose the calls you want to take and those you want to block. You can also free up your hands using the hands free speaker and easily copy contacts across all handsets.
Learn more here.
The fresh design of the BT Décor 2600 is user friendly making communication easy. Block up to 1000 nuisance calls with the new BT Call Guardian Hot Key! With speaker and ringer volume controls it’s also hands free and hearing aid compatible and the built in digital answer machine gives you 30 minutes of recording time.
Click here for a closer look at the BT Decor 2600 Advanced Call Blocker.
To view the full range of BT Telephones click here. If you have any questions relating to any of the BT products mentioned above, leave them in the comments section below.