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How can I check if my order has been accepted/placed?

Read on if you'd like to know...

  • How you can check if the order you placed on our web site was accepted by our system.

In Brief...

  • If you're unsure whether an order you placed on our web site has been accepted, you can log onto your account and look at outstanding orders. If you don't see the order listed, then the order hasn't been placed. See below how to check your orders.

To check your orders:

  • Log into your account by clicking here or the "log in" icon at the top right of our web site.
  • If you're already logged into your account, click the "my account" icon at the top right of our web site.
  • Select "View orders and returns", under "Orders And Returns".
  • You'll see all the orders you've placed within the last 2 months listed.

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