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How Can I Apply for a BT Employee, Contractor or Pensioner Discount?

If you are a BT employee, a BT contractor or a member of the extended workforce with an EIN number or you are a BT Pensioner with a Pensioner Identification Number (PIN) you are eligible to join the BT People Discount Scheme. Join today and start saving on over 20,000 products.

Applying to the join the BT People Discount Scheme is easy. Please note that you must have a standard BT Shop account in order to register for your employee discount.

STEP 1: Follow this link to go to the log in area of BT Shop. If you already have a BT Shop account please log into it using your usual BT Shop log in. If you do not currently have a log in please create a new account by clicking the 'home user' button.

STEP 2: Upon registration/log in you will be redirected to the area of your account where we need you to register your BT EIN/PIN and email address. Please note that the system needs you to enter your details exactly as they appear on your official BT record - i.e. Robert Smith, not Bob Smith.

STEP 3: You'll receive an email once your BT People Discount Scheme status has been authenticated (usually well within 24 hours)

STEP 4: As soon as your status is set to 'completed' your specially discounted prices will automatically be displayed whenever you are logged in.

Important Note: Even when you are a member of the BT People Discount Scheme you need to continue to log in to your BT Shop account using your BT Shop login details and NOT your main BT work login details or EIN/PIN.

Special note for BT Employees and Pensioners based outside of the UK: Provided you choose a delivery address for your goods within the UK AND you pay with a credit card where the registered address is also in the UK, then you can enjoy our BT People Discount Scheme.

 


FREQUENTLY ASKED QUESTIONS

Who is eligible?
If you are a BT employee, a BT contractor or a member of the extended workforce with an EIN number or you are a BT Pensioner with a Pensioner Identification Number (PIN) you are eligible to join the BT People Discount Scheme on the BT Shop.

What will I get?
The BT People Discount Scheme offers you up to 25% discount against the retail recommended price on BT branded products and a variable discount on our third party non-BT products. (Exclusions apply*). Where we are unable to offer a 25% discount*, we will make sure that you benefit from the best available price. We will price match the product to the RRP on the standard BT Shop and dabs.com; that way as a valued member of the BT People community you will always get the best available price. Please note that you will always be given the best discount available, so if a product is on promotion with more than 25% discount your price will automatically be amended to show the lowest possible price.

What do I need to do?
All you need to do is set up an account on the BT Shop and then register as a BT employee as described in the step by step instructions above. If you had a BT People Shop account, a standard BT Shop account or had already registered with the dabs.com employee purchase program prior to July 2nd 2007 you will need to re-register in order to take advantage of these benefits.

How does it work?
As soon as you have signed up to the BT People Discount Scheme and the status has been set to 'completed' you will be eligible for the specially discounted prices. Please note that you will need to ensure that you are logged into your account to view your employee discount price. Please note that the RRP price will not be displayed and the price that you see will be the price that you pay. However your basket will display the amount of money that you have saved as a BT employee. On future visits all you need to do is log into your account and start shopping!

What do I do if I am on the BT Shop but can't see the discounted prices?
If you are on the BT Shop and logged into your BT Shop discount account, the discounted price that you are entitled to will automatically be displayed. Please note that the standard price will not be displayed but you can view your saving in the basket on the right hand side of the site. If you cannot view the discounted prices please make sure that you are registered for the Discount Scheme by checking under "Your Account". If you haven't registered yet for your BT People discount you will need to register using your EIN or PIN number and email address. Please note that if you have applied for the discount scheme but your status is set to 'pending' you will not be shown the discounted prices. These will only be visible once your application is set to 'completed'.

What about if I already have a dabs.com employee purchase account?
As you will be aware, dabs.com is part of the BT Group. The Employee discount scheme run by dabs.com offers exactly the same discount and benefits as the discounts on BT Shop. Your dabs.com employee account will remain open and you may continue to use this account should you prefer.

I already have a standard BT Shop account. Can I upgrade this to an employee or pensioner account?
If the account was set up before July 2nd 2007 then we are afraid that you will need to re-register. However, if you set your account up on or after July 2nd 2007 you can upgrade this to include your BT People discount. Please follow the step by step guide above.

Can I have 2 accounts on the BT Online Shop? One as a normal consumer customer, without a discount and one for the BT People Discount Scheme?
Yes. You can have as many BT Shop accounts as you like as long as you register with different e-mail addresses. However, you can only have one of these accounts registered under the BT People Discount Scheme. However you shouldn't need more than one account as we guarantee that you won't be able to buy anything cheaper on the standard BT Online Shop.

What happens if I accidentally place the order on the standard Shop because I have used the wrong email address/log in, will you refund me the discount?
No. It is your responsibility to purchase using the correct account. Please make sure you are purchasing under your BT People Discount Scheme account before you complete the transaction.

Can I order by Phone?
Sorry no. In order to give the discounts that we do we have had to make this a web only offer.


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