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Delivery/Carriage Charges & Services

Here at BT Shop, our aim is to make buying online as convenient as possible, which means offering a wide range of delivery (sometimes called carriage) options for you to choose from. Delivery charges vary depending on:
  • the delivery address of your goods (your region)
  • the delivery service you choose (such as on a specific day, within a 3 working day range, pre noon delivery etc), and
  • the total weight of your order
  • any promotions we may be running at the time of your order
Your total charge for delivery, along with all the different delivery options we're able to offer for any particular order, will always be clearly displayed at the checkout, however the information below gives a general overview of our delivery charging structure.

To work out your delivery charge, please firstly select a delivery region from the drop down list below. You'll then need to choose either a 'Scheduled Delivery' or 'Un-Scheduled' delivery to see the relevant options for each.

Standard Carriage/Delivery Charges

Please choose your region:

...and if you'd like your delivery:

Mainland UK (exc H&I) - Scheduled Delivery

Scheduled Delivery gives you the flexibility to request delivery on a specific date at a specific time of day that fits in with your lifestyle such as before noon or 9am delivery.

If you don't need to guarantee delivery on a specific date, you can keep your delivery costs low by choosing a 3 working day range of dates instead (known as 'Economy Delivery'), though note this option doesn't allow you to choose a specific time of day for delivery so your goods could arrive at any time between 7am and 6pm on any of the dates within your chosen 3 working day range.

Scheduled Delivery charges are displayed in the table below for orders where the total weight is less than 5 Kilograms.

Delivery Times Wed, May 23 Thu, May 24 Fri, May 25 Sat, May 26 Sun, May 27 Mon, May 28 Tue, May 29 Wed, May 30
Premium delivery options
Any time between 7AM - 6PM £9.99 £9.99 £9.99 £10.98 £9.99 £9.99 £9.99
Economy delivery options
Within a 1-3 working day range - Less than £49.98 £1.99 £1.99 £1.99 £1.99 £1.99 £1.99 £1.99
Within a 1-3 working day range £2.48 £2.48 £2.48 £2.48 £2.48 £2.48 £2.48

Please note - Scheduled delivery may not be available for your order.

Mainland UK (exc H&I)

For orders where the total order weight is over the threshold a surcharge will be applied as below:

Premium delivery options Weight Surcharges
Specific day delivery - Less than 5 kg No charge
Specific day delivery - Greater than 6 kg £0.36 per Kg
Premium delivery options Weight Surcharges
Within a 1-3 working day range - Less than 5 kg No charge
Within a 1-3 working day range - Greater than 6 kg £0.36 per Kg

Here's an example:

Suppose you live in Manchester (Mainland UK Region) and your total order value is £250.00; your goods weigh 2Kg

Description Charge
Delivery on Wednesday, 23rd May at anytime between 7am and 6pm £9.99
Additional 2Kg of Weight over 0kg at £0.30 per kg £0.00
Total delivery charge £9.99

Additional Points To Note

  • Saturday delivery is not available on bulk items (over 30KG weight) and is only available to the Mainland UK.
  • On your first order from BT Shop, it may not be possible to offer faster carriage or timed delivery options. All available options for your specific order will be presented at the checkout.

All available delivery options for your order will be presented to you during the checkout process. Simply choose the relevant option that best meets your needs.