Website feedback

Our aim is to make using the BT Shop website an easy and enjoyable experience for our customers and as such, we welcome your comments. Your feedback is important to help us understand the way in which people use our website and to assist in improving our service to you. We'd appreciate constructive criticism on any aspect of the site, whether it's a feature you like or dislike, or something you think we can improve upon, we'd love to hear from you.

If you notice a link is not working or are experiencing technical problems, please include as much detail as possible, such as the URL, browser version and operating system you are using - it will help us to solve your problem quickly.

Please note: This form is for website feedback only. If you have an enquiry regarding your order or any other aspect of dealing with the BT Shop, please visit our help section.