HelpWhy have I received another receipt for my replacement?
When a faulty or otherwise incorrect product is replaced, please note that you'll receive either an e-receipt, which is a sales receipt sent electronically via email (applicable to private/consumer customers) or a tax invoice (applicable to business customers).
We have to send an e-receipt/tax invoice if we issue replacement products, for our records. It's a business requirement to acknowledge such transactions.
Please note that you do not need to do anything, no action is required. The paperwork is simply for your records.
We have to send an e-receipt/tax invoice if we issue replacement products, for our records. It's a business requirement to acknowledge such transactions.
Please note that you do not need to do anything, no action is required. The paperwork is simply for your records.
