Read on if you'd like to know...
In brief...
Further information...
Besides using the quicklinx code to search for a specific product, there are other ways to look for products of interest. You can use the category tabs the top of the site or on the left hand side to browse, or you can use our fast and powerful site search engine at the top of the website. Simply type the name of the product or the type of product you want and hit "go". The results will be displayed instantly!
Can we assist via email?
If this article didn't help resolve your query, then you may wish to contact a BT Shop Customer Service representative via our email service.


Customer service statistics
Previous 24 hours:
Average wait time for chats:
9 seconds
Average email response time:
7 hours 54 minutes
(based on working hours)
Previous 28 days:
Average wait time for chats:
9 seconds
Average email response time:
14 hours 8 minutes
(based on working hours)
Last updated:
11/03/2010 06:57
