Help

When you get to the "Shipping' section of our checkout, we'll display the delivery options that are available for your particular order. Although we have a wide range of delivery options available they are not always applicable to every order and in some instances you may find that you are unable to select the delivery option that you want.

There are a number of reasons why your delivery options may be limited.

You are placing your order after our 5.30pm cut off time.
You live outside of mainland UK.
The product/s you have ordered are not in stock.
There is not enough time for us to process your card payment and process your order before the last truck leaves our warehouse.

We want to get your order to you as quickly as possible but for the reasons mentioned above it's not always possible for us to dispatch it immeadiately.

We hope this doesn't cause you any inconvenience and please rest assured that we'll get it to you as soon as we possibly can. We prefer to give you a realistic expectation of the delivery time for your order, rather than disappoint you by promising something which doesn't happen.

Articles of interest:
Our carriage charges explained
About same day despatch