HelpNo goods received, although they have shipped
When your order was shipped, we sent you a confirmation email to let you know the delivery method (e.g. the courier and delivery service chosen) and the consignment number for your delivery.
If you received such an email and you think your goods should have been delivered by now, then you can track the whereabouts of your goods via the courier's tracking system. For help and advice on parcel tracking, please read our article entitled "How can I track my parcel during transit?".
If you received such an email and you think your goods should have been delivered by now, then you can track the whereabouts of your goods via the courier's tracking system. For help and advice on parcel tracking, please read our article entitled "How can I track my parcel during transit?".
Please note, that unless you selected an enhanced delivery service (e.g. Next Day), then your order will be with you in 1-3 working days. If three working days have passed, then please Contact us and we will chase this for you.
Articles of interest:
Checking your order status
