HelpHow can I track my parcel during transit?
How can I track my
order during transit?
order during transit?
- In brief:
- When we ship your order will send you an email explaining that your order has been despatched, which courier we have used and the consignment number.
- The email also tells you when you are likely to receive the order.
- You can track your order online by contacting the courier directly - see below
Further information:
Once we've told you that your order is on its way and which courier we've used, you can track the parcel as below. Most couriers have a sophisticated online tracking system. However please remember that what you see on the carrier's tracking system will be slightly behind where the consignment really is.
Unfortunately, orders shipped using Royal Mail cannot be tracked.
Once we've told you that your order is on its way and which courier we've used, you can track the parcel as below. Most couriers have a sophisticated online tracking system. However please remember that what you see on the carrier's tracking system will be slightly behind where the consignment really is.
Unfortunately, orders shipped using Royal Mail cannot be tracked.
How to track your parcel during transit
For Yodel deliveries, please click here and then select tracking "By Parcel Number. " You should then enter your consignment number starting "JD00022" in the field marked "From Parcel Number" then click 'submit'. All other fields can be left blank.
Alternatively, you may prefer to contact DHL by telephone on 0844 248 0555.
Alternatively, you may prefer to contact DHL by telephone on 0844 248 0555.
For Parcelforce deliveries, please click here and use your consignment number to track your delivery. Alternatively, you may prefer to contact Parcleforce by telephone on 0844 800 4466.
For Home Delivery Network deliveries, please click here and use your consignment number to track your delivery. Alternatively, you may prefer to contact Home Delivery Networks by telephone on 0871 977 0800.
We regret that parcel tracking is not available for deliveries shipped via Royal Mail.
For UPS deliveries, please click here and use your consignment number to track your delivery. Alternatively, you may prefer to contact UPS by telephone on 08457 877 877.
For Tuffnells deliveries please click here to find the contact details for your local depot.
Related articles:
If you have order several items, but only received part of your order click here to read more.
In the unlikely event that your order has been delivered but seems to be incomplete (ie. the delivery note does not agree with the actual delivery), please click here for advice.
If you have order several items, but only received part of your order click here to read more.
In the unlikely event that your order has been delivered but seems to be incomplete (ie. the delivery note does not agree with the actual delivery), please click here for advice.
